IWorkPLACE’s Terms of Service

Last Update: December 2018

Welcome to iworkplace.com.ng

The following terms and conditions (these “Terms of Service”), govern your access to and use of the iWorkPLACE website, including any content, functionality and services offered on or through www.iworkplace.com (the “Site”), by AIDME Business Solutions.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or iWorkPLACE services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service, kindly raise a support ticket.

General System Overview

  • Only registered users may buy and sell on iWorkPLACE.
  • Registration is FREE.
  • Task listing is FREE.
  • Service listing  fee are categorized into three
    • Unskilled Professionals – ₦3,000.00 (Kit – ID/Virtual ATM Card, CUG Line)
    • Skilled Professionals – ₦5000 (Kit – ID/Virtual ATM Card, CUG Line)
    • Corporate Organizations – ₦10,000.00 (Kit – Certificate, Virtual ATM Card, CUG Line)
  • Services on iWorkPLACE are offered at a base price determined by the Professional, all displayed prices are negotiable. Prospects are to contact Professionals before buying their services.
  • Prospects pay iWorkPLACE in advance to create an order (see Purchasing Section below regarding payment terms).
  • Services are purchased through the ‘BUY’ button found on a Professional’s Service page.
  • Professionals must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Professionals’ reputation and status.
  • Users must not offer or accept payments using any method other than placing an order through iworkplace.com.ng.
  • Prospects are granted all rights for the delivered work, unless otherwise specified by the Professional on their Service page.
  • iWorkPLACE retains the right to use all published delivered works for iWorkPLACE marketing and promotion purposes.
  • We care about your privacy. You can read our Privacy Policy. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Professionals Overview

  • At registration, professionals are to provide two guarantors. In case of any criminal activity or misdeed by the professional, such guarantor shall be communicated. Guarantors shall also be held responsible in case of theft or fraud, should their guaranteed went missing or unable to meet financial demands.
  • Professionals (Professionals) create Services on iWorkPLACE to allow Prospects (Prospects) to purchase their services.
  • Professionals may also negotiate custom prices Prospects in aside their displayed price.
  • Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.
  • iWorkPLACE accredits Professionals once an order is completed. See our “Orders” section below for a definition of a completed order.
  • Professionals should ensure completion of services before deadline. Failure on this may attract severe sanctions such as suspension or total closure of account with iWorkPLACE.
  • If an order is cancelled (for any reason), the funds paid will be refunded to the Prospect’s Account Balance.
  • For remote services, professionals are to go with their AIDME ID Card, which should be presented before commencement of service.
  • Payments for services are only made available for withdrawal in your wallet on the payments page immediately your prospect confirms completion of job. You can then make a withdrawal from your wallet. Withdrawal amount will be credited to your registered bank account or AIDME Virtual Card with 48 hours of withdrawal request. (see Withdrawal Section below regarding payment terms).
  • The Professional’s rating is calculated based on the order reviews posted by Prospects.
  • For security concerns, iWorkPLACE may temporarily disable a Professional’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Prospects, or associating multiple iWorkPLACE accounts to a single withdrawal provider.
  • Professionals are responsible for paying any direct or indirect taxes, including any VAT or otherwise, which may apply to them depending on residency or location. Professionals represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The Service price shown on the Service page is inclusive of all such taxes and charges that may apply to the Professionals.
  • Appointment as Limited Payment Collection Agent: Professional hereby appoints iWorkPLACE as Professional’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Prospect, and remitting those payments to Professional. Professional agrees that payment from Prospect to IWorkPLACE shall be considered the same as payment made directly to Professional. Prospect’s payment obligation to Professional will be satisfied upon receipt of payment by iWorkPLACE (or its Payment Services Provider, as applicable), and iWorkPLACE (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Professional in the manner described in these Terms of Service. In the event that iWorkPLACE (via Payment Services Provider) does not remit any such amounts to Professional, the Professional will have recourse only against iWorkPLACE and not the Prospect directly. Professional agrees that iWorkPLACE may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Prospects that iWorkPLACE may deem necessary or prudent.
  • iWorkPLACE partners with Payment Services Providers for purposes of collecting Service-related payments from Prospects, transferring such payments from Prospects to Professionals, and holding funds in connection with Sales Balances. All payments services in connection with the withdrawal of funds on the iWorkPLACE platform are performed by iWorkPLACE’s Payment Services Providers.
  • Professional agrees that iWorkPLACE and subsidiaries have the right to take legal action against her, in the case of fraud, theft and other civil and criminal offenses.

Services Overview

  • Professionals are allowed to post a select amount of active Services based on their Level status.
    • 2 Services for Unskilled Professionals.
    • 5 Service for Skilled Professionals.
    • 10 Services for Corporate Organizations.
  • Services created on IWorkPLACE are User Generated Content.
  • Services may be removed by iWorkPLACE for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:
    • Illegal or Fraudulent services
    • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy found here
    • Adult oriented services, Pornographic, Inappropriate/Obscene
    • Intentional copies of Services
    • Spam, Nonsense, or Violent Services
    • Services misleading to Prospects
    • Reselling of regulated goods
    • Services that extend beyond service duration period
    • Exceedingly low quality Services
  • Services that are removed for violations mentioned above may result in the suspension of the Professional’s account.
  • Services that are removed for violations are not eligible to be restored or edited.
  • Services may be removed from our Search feature due to poor performance and/or user misconduct.
  • Services may include pre-approved website URLs contained within the Service description and requirements box. Services containing websites promoting content, which violates iWorkPLACE’s Terms of Service, will be removed.
  • Services are required to have an appropriate Service image related to the service offered. An option to upload two additional Service images is available to all Professionals. Professionals must deliver the same quality of service as shown on their Service description. Recurring deliveries that don’t match the quality shown on the Service description may lead to the Professional’s account losing Professional status or becoming permanently disabled.
  • Statements on the Service Page that undermine or circumvent these Terms of Service is prohibited.

Price Negotiation

  • Professionals and prospect can negotiate prices as well as addressing specific requirements of the Prospect.
  • Such negotiation should include the exact description of the service, the price and the time expected to deliver the service.
  • Negotiations can be made via the chatbox (recommended for record purposes) in member area or through telephone calls.
  • Negotiated services and prices should not violate iWorkPLACE’s Terms of Service.

 Withdrawing Revenues

  • To withdraw your revenue, you must have an account with a bank account or AIDME Virtual ATM Card.
  • All funds eligible for Withdrawal will be held as virtual cash in your iWorkPLACE account wallet.
  • Your iWorkPLACE profile can be associated with only one account from each iWorkPLACE withdrawal methods. A Payment Service Provider withdrawal account can be associated with only one IWorkPLACE profile.
  • Revenues are only made available in your profile wallet for withdrawal from the payment page following immediately the order is marked as complete.
  • To withdraw your available revenue, you must click on ‘Withdraw Money’ in payment page.
  • Withdrawals can only be made in the amount available to you.
  • Withdrawals to our Virtual Card or any Zenith Bank Account are FREE, while withdrawals to other banks attract N100 flat charges.
  • Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.

Withdrawal Methods

  • Direct payment to bank account (preferable Zenith Bank account).
  • AIDME Virtual ATM Card.

We are working on other payment methods and they will be added from time to time after scrutiny.

Prospects Overview

  • You must not offer direct payments to Professionals using payment systems outside of the iWorkPLACE Order system.
  • iWorkPLACE retains the right to use all publicly published delivered works for IWorkPLACE marketing and promotional purposes.
  • Prospects may request a specific service from the Post a Task feature found from their account dashboard. Services requested on iWorkPLACE must be an allowed service on iWorkPLACE.
  • Users should refrain from using the Post a Request feature for any purpose other than looking for services on iWorkPLACE.

Purchasing Overview

  • Prospects pay iWorkPLACE to create an order for a service from a Professional’s Service page, using the ‘BUY’ button. iWorkPLACE partners with Payment Services Providers for purposes of collecting Service-related payments from Prospects, transferring such payments from Prospects to Professionals, and holding funds in connection with Account Balances. All payments services in connection with the collection of funds on the iWorkPLACE platform are performed by iWorkPLACE’s Payment Services Providers.
  • iWorkPLACE serves as Professional’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Prospect, and remitting those payments to Professional. Prospect’s payment obligation to Professional will be satisfied upon receipt of payment by IWorkPLACE (or its Payment Services Provider, as applicable), and IWorkPLACE (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Professional in the manner described in these Terms of Service. In the event that IWorkPLACE (via Payment Services Provider) does not remit any such amounts to Professional, the Professional will have recourse only against IWorkPLACE and not the Prospect directly.
  • In addition Prospects can request a Custom Order which addresses specific Prospect requirements, and receive a Custom Offer from Professionals through the site.
  • Services can be purchased using iWorkPLACE Account Credits. Members account shall be funded by iWorkPLACE Administrator after confirmation of payment to company’s bank account.
  • You are not to pay Professionals or make any payment using any method other than through the iworkplace.com.ng site. In case you have been asked to use an alternative payment method, please report it immediately to payments unit through Support Ticket.
  • To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, payment information in connection with withdrawals is collected by either iWorkPLACE or iWorkPLACE’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for proposes of processing withdrawal payments. iWorkPLACE is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information.
  • By using any payment method and/or providing payment details for making purchases on IWorkPLACE, you represent and warrant that:
  • You are legally authorized to provide such information;
  • You are legally authorized or have permission to make payments using the payment method(s);
  • If you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on iWorkPLACE;
  • Such actions do not violate any applicable law.

Taxes Overview

  • Prospects may be charged with indirect taxes (such as VAT) depending on their residency, location and any applicable law, in addition to the Service price shown on the Service page.
  • Prospects agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.

Orders Overview

  • Once payment is confirmed, your order will be created and given a unique iWorkPLACE order number.
  • Professionals must deliver completed files and/or proof of work using the COMPLETE button (located on the Order page) according to the service that was purchased and advertised on their Service.
  • Using the COMPLETE button may not be abused by Professionals to circumvent Order guidelines described in this Terms of Service. Using the “COMPLETE” button when an order was not fulfilled may result in a cancellation of that order after review, affect the Professional’s rating and result in a warning to Professional.
  • An order is marked as complete after the order is marked as Delivered and then rated by a Prospect. An order will be automatically marked as complete if not rated and no request for modification was submitted within 3 days after marked as Delivered.
  • We encourage our Prospects and Professionals to try and settle conflicts amongst themselves. If for any reason this fails after using the Mutual Cancellation or if you encounter non-permitted usage on the Site, users can contact iWorkPLACE’s Customer Support department for assistance by raising a support ticket.
  • When a Prospect orders a Service, the Professional is notified by email as well as notifications on the site while logged into the account.
  • Professionals are required to meet the delivery time they specified when creating their Services. Failing to do so will allow the Prospect to cancel the order when an order is marked as late and may harm the Professional’s status.
  • Professionals must send completed files and/or proof of work using the Complete button (located on the Services page) to mark the order as Delivered.
  • Users are responsible for scanning all transferred files for viruses and malware. iWorkPLACE will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
  • Prospects may review an order after it is marked as Delivered if the delivered materials do not match the Professional’s description on their Service page or they do not match the requirements sent to the Professional at the beginning of the order process.

Reviews Overview

  • Feedback reviews provided by Prospects while completing an order are an essential part of iWorkPLACE’s rating system. Reviews demonstrate the Prospect’s overall experience with the Professionals and their service. Prospects are encouraged to communicate to the Professional any concerns experienced during their active order in regards to the service provided by the Professional.
  • Leaving a Prospect’s feedback is a basic prerogative of a Prospect. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.
  • To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the iWorkPLACE platform from users within our Community. Purchases arranged, determined to artificially enhance Professional ratings, or to abuse the iWorkPLACE platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.
  • Feedback comments given by Prospects are publicly displayed on a Professional’s Service page.
  • Withholding the delivery of services, files, or information required to complete the Service’s service with the intent to gain favorable reviews or additional services is prohibited.
  • Once work is delivered, the Prospect has three days to respond. If no response is provided within the response period, the order will be considered completed.
  • Professionals may not solicit the removal of feedback reviews from their Prospects through mutual cancellations.

Order Cancellations

  • IWorkPLACE encourages Prospects and Professionals to resolve service disputes mutually using the Mutual Cancellation Center.
  • Cancellation of orders should not be misused. Any case of misuse of order cancellations shall be explicitly investigated by iWorkPLACE legal team. If found guilty, serious sanctions shall melted on culprits.
  • Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Professional if the service was rendered as described in the Service page. Prospects may rate their experience with the Professional on the order page, including the overall level of service quality received.
  • Prospects must use iWorkPLACE Cancellation Center to address their concerns and desired resolution related to the service provided by their Professional prior to contacting Customer Support. Customer Support will not take any action against Orders where the Prospects failed to inform their Professional of issues related to the Professional’s service and will allow Professionals to provide a resolution first. This does not include non-permitted usage of iWorkPLACE.
  • Any non-permitted usage of iWorkPLACE encountered during an Order, after being reviewed by our Customer Support team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to iWorkPLACE’s Terms of Service.
  • iWorkPLACE Customer Support will cancel orders based on, but not limited to, the following reasons:
    • Active Orders (after the Prospect submits their requirements and before the Professional delivers on iWorkPLACE).
    • The Professional is late and unresponsive for more than 24 hours while the order is marked as Late.
    • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
    • Users supplied or included copyright/trademark infringing materials as part of the Prospect requirements or the Professional’s delivery.
    • The user is no longer an active iWorkPLACE user due to Terms of Service violations or closure of their account.
    • Delivered Orders (after the Professional clicks ‘Deliver’ and before the order is marked as complete).
    • The Professional uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to Prospects. Note that multiple reported offenses will result in permanent suspension of your account.
    • The Professional delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
    • The Professional requests additional payments, on or off the iWorkPLACE platform, by withholding the final delivery of services directly related to the agreed requirements.
    • The Professional is withholding the final delivery of services for improved ratings.
    • Prospects who abuse the Complete button to gain more services from Professionals beyond the agreed requirements.
    • Prospects who threaten to leave a damaging review to gain more services from the Professional not related to the agreed requirements.
    • Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
    • Prospects who did not purchase commercial use rights and are reported to have used the materials commercially.
  • iWorkPLACE Customer Support will review cases of Order delivery manipulation that prevents Prospects and Professionals from fully utilizing our Cancellation Center that enabled the order to be marked as complete.

Refunds Overview

  • iWorkPLACE does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are returned to the Prospect’s balance as credit and are available for future purchases on iWorkPLACE. Funds returned to your balance from cancelled orders will not include service fees paid.
  • Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any service fees were added at the time of purchase to create a new order, the service fees from that payment will not be refunded along with your deposit.

USER CONDUCT AND PROTECTION

iWorkPLACE enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on IWorkPLACE reflect the diversity of an expanding Service economy. Members of the iWorkPLACE community communicate and engage through orders, phone calls, social media, and on iWorkPLACE’s Community Forums. iWorkPLACE maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of iWorkPLACE. This section relates to the expected conduct users should adhere to while interacting with each other on iWorkPLACE. To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team Using our Support Ticket.

  • To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of iWorkPLACE in order to circumvent or abuse the iWorkPLACE messaging system or IWorkPLACE platform is not permitted.
  • Any necessary exchange of personal information required to continue a service may be exchanged within the site.
  • iWorkPLACE does not provide any guarantee of the level of service offered to Prospects. You may use the dispute resolution tools provided to you in the order page.
  • iWorkPLACE does not provide protection for users who interact outside of the iWorkPLACE platform.
  • All information and file exchanges must be performed exclusively on iWorkPLACE’s platform, except for remote services.
  • Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
  • iWorkPLACE is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.
  • Users may not submit proposals or solicit parties introduced through iWorkPLACE to contract, engage with, or pay outside of iWorkPLACE.

Orders

  • Users with the intention to defame competing Professionals by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.
  • Users are to refrain from spamming or soliciting previous Prospects or Professionals to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.
  • iWorkPLACE reviews cases of payment provider chargebacks and disputes on behalf of Professionals. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Professional’s favor. If the chargeback case allows, iWorkPLACE (or one of IWorkPLACE’s Payment Services Providers) will return parts or full revenue back to Professionals, otherwise the chargeback amount will be borne by the Professional.

Services

  • Users may report Services to Customer Support that may be in violation of iWorkPLACE’s Terms of Service based on the reported Service’s replicated similarity to pre-existing services (copycat Services).
  • Professionals warrant that any content included in their Services shall be original work conceived by the Professionals and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the Services, Professionals represent and warrant that they hold a valid license to use such music and/or footage and to include them in the Services.
  • iWorkPLACE will respond to clear and complete notices of alleged copyright or trademark infringement.

REPORTING VIOLATIONS

If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations

  • Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing Professional statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

  • Adult Services & Pornography – iWorkPLACE does not allow any exchange of adult oriented or pornographic materials and services.
  • Inappropriate Behavior & Language – Communication on iWorkPLACE should be friendly, constructive, and professional. iWorkPLACE condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.
  • Phishing and Spam – iWorkPLACE takes the matter of its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our member’s privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Services or orders.
  • Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Professionals further confirm that whatever information they receive from the Prospect, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Prospect. Any users who engage and communicate off of iWorkPLACE will not be protected by our Terms of Service.
  • Authentic iWorkPLACE Profile – You shall not create a false identity on IWorkPLACE, misrepresent your identity, create a iWorkPLACE profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. iWorkPLACE reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.). Individual Professionals are required to provide two guarantors for their profile to be activated.
  • Intellectual Property Claims – iWorkPLACE will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.
  • Fraud/Unlawful Use – You shall not use iWorkPLACE for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

  • Multiple Accounts – To prevent fraud and abuse, users are limited to one active account, but allowed to create several services or task. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the iWorkPLACE community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to iWorkPLACE’s Terms of Service are cause for permanent suspension of all accounts.
  • Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on iWorkPLACE. This includes creating new multiple accounts to harass members through our message or ordering system.
  • Selling Accounts – You shall not buy or sell iWorkPLACE accounts.

General Terms

  • iWorkPLACE reserves the right to put any account on hold or permanently disabled due to breach of these Terms of Service or due to any illegal or inappropriate use of the Site or services.
  • Violation of iWorkPLACE’s Terms of Service may get your account disabled permanently.
  • Users with disabled accounts will not be able to sell or buy on iWorkPLACE.
  • Users who have violated our Terms of Service and had their account disabled may contact our Customer Support Team for more information surrounding the violation and status of the account.
  • Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
  • Professionals will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to iWorkPLACE’s approval.
  • Disputes should be handled using iWorkPLACE’s dispute resolution tools (‘Mutual Cancellation Center’ and ‘ChatBox’ on the order page) or by contacting iWorkPLACE Customer Support.
  • iWorkPLACE may make changes to its Terms of Service from time to time. When these changes are made, iWorkPLACE will make a new copy of the terms of service available on this page.
  • You understand and agree that if you use iWorkPLACE after the date on which the Terms of Service have changed, iWorkPLACE will treat your use as acceptance of the updated Terms of Service.

User Generated Content

User Generated Content refers to the content added by users as opposed to content created by the Site. All content uploaded to iWorkPLACE by our users (Prospects and Professionals) is User Generated Content. iWorkPLACE does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, iWorkPLACE is not responsible for the content, quality or the level of service provided by the Professionals (even if they are NGOs, Corporate Organisations, Industries, Government Parastatals, Religious Organisations and the likes). We provide no warranty with respect to their Services, their delivery, and any communications between Prospects and Professionals. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate Services® service offers.

By offering a service, the Professional undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on iWorkPLACE. Professionals advertising their Service online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Service and may lead to the suspension of Professional’s account.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement or trademark infringement – please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership

Ownership and limitations: Unless clearly stated otherwise on the Professional’s Service page/description, when the work is delivered, and subject to payment, the Prospect is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the Professional, and the Professional waives any and all moral rights therein. The delivered work shall be considered as work-for-hire. In the event the delivered work does not meet the requirements of work-for-hire, the Professional expressly agrees to assign to Prospect the copyright in the delivered work. All transfer and assignment of intellectual property to Prospect shall be subject to full payment for the Service and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work shall be the exclusive property of Prospect, and Professional assigns all rights, title and interest in the delivered work. Some Services charge additional payments after negotiations by both parties (i.e. Professional and Prospect) for a Commercial Use License. This means that if you purchase the Service for personal use, you will own all rights you require for such use, and will not need the Commercial Use License. If you intend to use it for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License through a Service Extra and will have broader rights that cover your business use.

For Voice Over Services, when the work is delivered, and subject to payment, the Prospect is purchasing basic rights, (which means the Prospect is paying a one-time fee allowing them to use the work forever and for any purpose).

Professionals further confirm that whatever information they receive from the Prospect, which is not public domain, shall be kept confidential and shall not be shared or used for any purpose whatsoever other than for the delivery of the ordered work to the Prospect.

Furthermore, users (both Prospects and Professionals) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to iWorkPLACE, including Service texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by iWorkPLACE for no consideration for marketing and/or other purposes.

Commercial Use License

By purchasing a “Commercial Use License” with your order, the Professional grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes. All intellectual property rights of the purchased delivery are hereby assigned to you. “Permitted Commercial Purposes” means any business related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This License is subject to iWorkPLACE’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Professional nor iWorkPLACE will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER IWORKPLACE NOR ANY PERSON ASSOCIATED WITH IWORKPLACE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL IWORKPLACE, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF PROFESSIONAL, IWORKPLACE AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF PROFESSIONAL.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.